Scheduled emptying services as an entry point for change

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The aim of this paper is to inform sector thinking and practice on faecal sludge emptying (a.k.a. desludging) and contribute field-based learning on urban sanitation and faecal sludge management (FSM). The paper shares examples from SNV’s programmes in Indonesia, Nepal and Bangladesh in developing scheduled emptying services as part of a broader urban sanitation programme. The paper describes the  approaches to developing scheduled emptying,  highlighting the evidence-based decision-making process and giving insight to the complexities of improving sanitation services in cities in developing countries.