To succeed in improving service delivery for poor and underserved (P&U) populations, stakeholders and implementers need to tailor actions and technological options to suit the target population. Despite their low-income status, the study revealed there is a willingness and ability among P&U populations to pay for desired WASH services. Therefore, development interventions for these populations should focus on contextualized solutions to leverage this willingness to pay for services. Intervention areas should include a strong involvement at the municipal level where public and private sector actors and civil society organizations work closely in implementing activities that contribute to the Sustainable Development Goals (SDGs).
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